Policies


  • Howling Peaks reserves the right to cancel, reschedule or refuse service at any time
  • Deposits  must be received  during scheduling to secure your appointments
  • Payments must be made prior to or at the time of service
  • Refunds or rescheduling will only be honored if appointment is cancelled/rescheduled with at least 24  hours notice for daycare, 48 hours for training and 5 days notice for boarding
  • Daycare services are charged full price and forfeited if cancelled with less than 24 hours notice 
  • Training services forfeit their prepayment or a package credit if cancelled with less than 48 hours notice
  • Boarding services forfeit their deposit if cancelled with less than 5 days notice
  • Daycare Packages purchased expire 3 months after purchase date
  • Training Packages purchased expire 6 months after purchase date
  • Dogs will undergo a temperament test for Daycare and Boarding services
  • We do not offer same day Temperament Tests for Boarding reservations
  • Dogs may be dismissed from Daycare and Boarding services if behavior is no longer conducive to a group setting
  • Male dogs must be neutered if over 6 months of age and we cannot accept females in season.
  • All dogs must have written proof of up-to-date vaccinations, including Rabies, Parvo/Distemper and Bordetella.
  • In the summer months, a flea and lice prevention is required. It must be applied by Howling Peaks.
  • All dogs must be in good health and free of any condition that would jeopardize the health of other dogs.